Privacy Policy

1. Who We Are

Signal Desk Labs is a UK-based sole trader providing website design, hosting and support services. If you have any questions about this policy or your data, contact:

Email: hello@signaldesklabs.co.uk

2. What Data We Collect

Depending on how you interact with our website and services, we may collect:

• check Your name
• check Business name
• check Email address
• check Phone number
• check Business description / service information submitted
• check Content you provide for your website (text, images, logos)

3. How We Use Your Data

We use your data to:

• check Respond to enquiries and provide quotes
• check Deliver your website build and requested updates
• check Provide hosting, maintenance and support
• check Communicate about your project and service status

We do not sell your personal data and we do not share it with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• check Contract: to deliver services you request or pay for.
• check Legitimate interests: to respond to enquiries and manage our business operations.

5. Where Your Data Is Stored

Information submitted via our enquiry form and client communications may be stored securely using reputable providers such as email services, cloud storage, form handling tools, and web hosting platforms used to deliver our services.

We take reasonable technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

6. How Long We Keep Your Data

We keep personal data only as long as necessary to:

• check Respond to enquiries
• check Provide services and support
• check Comply with legal and accounting obligations

7. Sharing Your Data

We may share your data with service providers strictly as needed to deliver our services (for example: hosting platforms, domain providers, or tools used to receive and store enquiries).

We do not share your personal data with third parties for their own marketing.

8. Your Rights

You have rights under UK GDPR, including:

• check The right to access your personal data
• check The right to correct inaccurate data
• check The right to request deletion (where applicable)
• check The right to object to or restrict processing (where applicable)

To exercise your rights, email: hello@signaldesklabs.co.uk

9. Cookies

We use cookies to support basic site functionality. For more details, see our Cookie Policy.

10. Contact & Complaints

If you have a question or concern about this Privacy Policy, contact us first and we’ll do our best to resolve it.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).